Return & Exchange Policy

Your satisfaction matters — here's how we handle exchanges

No Returns — Easy Exchanges

At Ranika Jewellery, we do not offer a return policy. However, we do have a smooth and easy exchange policy to ensure your complete satisfaction with every purchase.

Exchange Policy

Items must be unused and in their original condition.
We initiate an exchange only in two conditions:
1. You receive a defective or broken product.
2. Parts of your order are missing.

Unboxing video required: To process any exchange claim, an unboxing video is mandatory. Please record the package being opened while it is still sealed. Claims submitted without this footage cannot be considered.

How to Initiate an Exchange

1
Go to the Return / Exchange section on the Ranika Jewellery website.
2
Correctly enter your Order ID and Contact Number.
3
Choose the items you wish to exchange.
4
Submit your request along with your unboxing video.
5
We will review your request within 24 hours and contact you to assist with the exchange process.

Exchange Scenarios

Problem Faced	Exchange Resolution
Damaged / Broken Item Received	Exchange with the same item
Wrong Item Received	Exchange with the same item
Size Issue	Exchange with the same variant
Part of Order Missing	Missing item dispatched

If the exact item is not available, our team will assist you with the closest available variant.

Need help with an exchange? Reach out and we'll sort it out quickly.