Product Care
1
How long does gold plated jewellery last?
Years! It depends on how often it's worn and how well it's cared for. Avoiding water, perfume, and friction helps extend its life significantly. With proper care, our jewellery can look beautiful for a very long time.
2
Can I wear Ranika jewellery in the shower?
Yes, most of our jewellery is waterproof and designed for everyday wear. It can handle occasional contact with water, but for best longevity, we recommend removing it before showering, exercising, or using harsh soaps and perfumes.
3
Is gold plated jewellery worth buying?
Definitely. Quality is everything. Cheap gold plating wears off quickly, but ours is crafted with thick 24k gold plating over copper, delivering lasting shine and a luxury feel at a smarter price.
4
How do I take care of gold plated jewellery?
Keep it away from harsh chemicals, avoid perfume directly on the piece, wipe it with a soft dry cloth after each wear, and store it in the pouch or box it came in somewhere dry and away from sunlight.
5
Can men wear gold plated jewellery from Ranika Jewellery?
Absolutely. Ranika Jewellery offers gold plated chains, rings, and bracelets for men that are designed to be subtle, stylish, and comfortable enough for everyday wear.
Ordering
6
How do I place an order?
Simply browse our collection, add items to your cart, and proceed to checkout. You can log in with your mobile OTP or email. Once payment is confirmed via Razorpay, you'll receive an order confirmation email.
7
What payment methods do you accept?
We accept all major payment methods via Razorpay — including UPI, credit/debit cards, net banking, and popular wallets like Paytm, PhonePe, and Google Pay.
Shipping & Delivery Policy
8
How quickly do you dispatch orders?
We dispatch all orders within 1–2 working days of payment confirmation. You'll receive a notification once your order is handed over to the courier.
9
How long does delivery take?
Within Assam
4–7 working days
Outside Assam
7–9 working days
Actual delivery dates may vary depending on your specific pincode.
10
What are the shipping charges?
Within Assam
Rs. 40
Outside Assam
Rs. 100
Shipping charges are calculated automatically at checkout based on your delivery state.
11
How do I track my order?
Once your item is shipped, we will send you the tracking ID via SMS, WhatsApp, and Email. You can use this ID on the courier partner's website to track your shipment in real time.
12
What if there's a delay or my address is unserviceable?
- While rare, delays may occur due to weather, local restrictions, or courier issues.
- If your address is unserviceable, our team will contact you to offer an alternative solution to make your shopping experience smoother.
Still have questions?
Our team is happy to help. Reach out to us directly and we'll get back to you within 24 hours.
Contact Us
